As skilled as our auto repair team is, and as much as we care about our customers, we’re a little on the modest side. So we’ll let our customers, who come from Harrison Township, Clinton Township, and Mt. Clemens, tell you themselves! Our auto mechanics get rave, five-star reviews for their thorough work and open communication with our customers. Check out the reviews for Jefferson Motor Service below:

5

5

I want to send my deepest thanks to everyone at Jefferson Motor Service. They saved me today when AAA left me stranded for 2 1/2 hours. They went above and beyond for me! You will forever have my business!

4

Very Professional With My Vehicle. Would have given them a 5 star, But No Sense of Urgency it seemed

5

I had gotten into a minor accident so I took my car into the shop. The mechanics did a very thorough inspection and informed me of things that needed to be repaired that I had no clue about! They finished in a very timely manner and Kylie was very informative and kept open lines of communication any time I had questions. I will always be back here anytime my car is in need of some TLC.

5

I have taken my car here for the last couple years. Love Chris and Kylie at the counter. Really like that they include pictures when giving estimates so you know why something needs to be replaced, over just being told there was something wrong with it. I have taken my car to Chris for years before he came to Jefferson and trust him when he says something needs to be done now or if it can wait a couple months. Highly recommend.

5

Straight up honest, experienced and reliable. Best garage in town!

1

I chose this place because it had good reviews and I wanted to support a local business, however, I regret that decision every day. I took my vehicle in for a simple problem that they initially quoted at a few hundred dollars. Then of course like any cliche mechanic story goes, they found more and more problems that had to be "fixed urgently" and this turned into several thousand dollars. Finally when they were done I went to pick up my car and I saw that they had broken my windshield while doing the work. None of the mechanics took responsibility for this even though my car was with them the entire time. They did not even offer to cover the full cost of the windshield repairs. After much bargaining they were agreeable to covering just half of the windshield repairs and I still had to coordinate this service through Safelite. It was ridiculous. I would not recommend this place to anyone even for simple tasks.

Thank you for taking the time for this review. I searched for you through our database and we have no record of anyone with your name. I have also spoke with all of our wonderful staff and no one can recall this particular situation. We take pride in our customer service as you can see from all our other reviews. If this did in fact happen we would like to speak with you about your experience and we will try to resolve the situation. Please feel free to contact Ken at 586-468-0300.

- Jefferson Motor Service
5

Another amazing job, Just picked my Caddilac up from Jefferson Motor. Awesome work Again! Vehicle is running perfect, these guys are the go too.

5

First time using them, they were very professional, did great work and timely, will be using them again.

5